We are enhancing our security at PFCSC by requiring re-authentication when accessing applications over Cloudflare WARP (our VPN). 

Every morning or 12 hours which ever happens first on a users device a re-authentication is required.

A re-authentication prompt will pop up in the lower right-hand corner near the time on the task bar. It will look something like this:

Click Open Browser and Re-Authenticate.

You may be prompted to login to Microsoft 365. 

Use your firstname.lastname@pfhq.com and your password.

Confirm your two-factor authentication prompt.

Once authenticated, an Open Cloudflare WARP prompt will pop-up in your browser. Click Open Cloudflare WARP. 

You will now be connected to WARP (VPN) to access files and applications on the PF network. If you receive a double prompt go through the process again.

On a Mac laptop the re-authentication only happens when a user initiates a connection to the PF network. 

Examples include: Connecting to our file server, Cognos, Great Plains, Snowflake, or TM1.

There is not a pop-up on a Mac but there will be a orange exclamation mark on the Cloudflare WARP icon. 

It will look like this:

Click on the icon. Select Re-Authenticate Session

Login to Microsoft 365 with your firstname.lastname@pfhq.com and password.

Click on Open Cloudflare WARP.app.

WARP is now connected on your Mac laptop.